Answered

Music not playing

  • 7 September 2019
  • 3 replies
  • 69 views

I get sound when watching TV but I can not listen to music from Amazon music. The music will just go through the songs real fast and then it will say no music to be played.
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Best answer by YoMike 11 September 2019, 01:01

I was able to get music to play. I uninstalled the app and downloaded again and it worked after that. Thanks for getting back to me.
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I get sound when watching TV but I can not listen to music from Amazon music. The music will just go through the songs real fast and then it will say no music to be played.

Hi YoMike,

I'd like to see some data from your system to understand why this happens. Please reproduce the issue, then submit a diagnostic report and reply with the confirmation number.
I was able to get music to play. I uninstalled the app and downloaded again and it worked after that. Thanks for getting back to me.
Userlevel 7
Badge +20
I was able to get music to play. I uninstalled the app and downloaded again and it worked after that. Thanks for getting back to me.

It's good to hear that you're back up and running.

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