Answered

Music library playback track skipping

  • 28 November 2018
  • 1 reply
  • 34 views

Diagnostic code: 1054217164

Playback from music library skipping to next track on some songs.

No issue with TV playback.

No issue when using TuneIn feature to stream local radio.

Been happening for several months.
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Best answer by Edward R 28 November 2018, 17:31

Hi, Issues. This is likely due to WiFi interference. This is often the cause of audio playback issues. If those links don't work, not to worry, we can certainly get to the bottom of this for you. Following any further occurrence of this issue or changes in your setup, please submit a further diagnostic and respond with the confirmation number. This way we can identify the cause. Many thanks in advance.
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Userlevel 7
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Hi, Issues. This is likely due to WiFi interference. This is often the cause of audio playback issues. If those links don't work, not to worry, we can certainly get to the bottom of this for you. Following any further occurrence of this issue or changes in your setup, please submit a further diagnostic and respond with the confirmation number. This way we can identify the cause. Many thanks in advance.