Every few weeks, the music library info in my Play 5 and Playbase speakers becomes corrupted. Sonos controller will start saying it cannot find the next song in the playlist, or the next, or the next and so on. The music library is stored on an up-to-date Win10 PC. The music library is managed by MusicBee (NOT iTunes). "Update Music Library Now" does NOT help. Reboot speakers does NOT help. The only solution: (1) Completely uninstall Sonos Controller app on PC and on Android phone; (2) Factory Reset the speakers and set up the system again. When will Sonos write the "Update Music Library Now" software so that it actually does what it says it does: "This will update the Music Library of your Sonos System to match any changes you have made in iTunes or other shared folders."
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.