Multiple Room connections

  • 4 March 2018
  • 1 reply

I have 2 Sonos 1's in the bedroom, 2 Sonos ones in the office, a Sonos 1 in the Kitchen and a Playbar+Sub and 2 Sonos 1's in the den. These all work great thru the Sonos app and I can pick where everything plays and have no issues at all EXCEPT I bought my teenage son 2 Sonos 1's for his room and he set them up using his Sonos app on his phone. We are all on the same Wifi and I don't have a problem playing my music and the available rooms are bedroom, office, kitchen and den thru Spotify or sonos app except when he opens his Sonos app and starts playing his music in his room then I can't see any of these rooms on my Sonos app and the only speakers available are the ones in his room. Any idea how to fix this??

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1 reply

Userlevel 7
Badge +20
Hi, TD-IanMC, welcome to the community. We can certainly get to the bottom of this for you. Following an occurrence of this issue, please submit a diagnostic and respond with the confirmation number. This way we can identify the cause for you. Many thanks in advance.