I’ve been having ongoing issues with my Sonos S2 system, receiving the following errors (at random):
- Unable to connect to device. Try again later.
- Unable to add songs to the Queue
- Unable to play ‘SONG XXX’ - the connection to Apple Music was lost.
- Unable to play ‘SONG XXX’ - the song is not encoded correctly.
- Unable to play ‘SONG XXX’ - network connection speed insufficient to maintain playback buffer.
- Unable to play the selected item.
- An error occured while adding tracks to the Queue (1000)
- An error occured while adding tracks to the Queue (1001)
- An error occured while adding tracks to the Queue (1002)
This is on top of music just cutting out intermittently. Obviously, quite frustrating, certainly because at other moments, everything seems to be working just fine without receiving any error messages. Note that a) my internet connection is working properly and 2) I have a wired setup, including two Sonos Boosters. I’ve also made sure the SonosNet Channel (6) is different from my 2.4G Wifi channel (13) as to minimize interference. I’ve tested multiple channels, by the way.
Diagnostic confirmation numbers:
- 1179133003 (most recent)
- 917189559
Thanks for looking into this!