I have 17 Sonos speakers and I recently moved. I set up a new Wifi network at my new house (new modem, now router). I can’t get anything to connect. I follow all the prompts both wirelessly and directly wired to the router. It’s just running me in circles. Has been for DAYS! I’ve tried with and without my Sonos Boost. At least with the Boost it seems to find something it likes because I can at least access my account, but I still can’t get any of my speakers to connect. I have 2 new Songs Arcs due to be delivered next week and I can’t get a single existing speaker to connect.
I have the new Orbi Wifi 6 mesh system and I’m getting 950 maps of download speed. All three different Play1 speakers that I’ve tried to connect are right next to the router.
After a couple of days of this I was able to finally get the app to see one of the Play1s, but I can’t get it to connect to my new wifi - it keeps telling me that I’m entering the wrong password for my network - and I’m not. I’m 100% certain of that. Then I try an alternative setup from there and it tells me that I will have to permanently wire that speaker to the router.
Sonos has gone from my single favorite bit of tech in my life to the single worst. I absolutely love these products, but I’m beyond frustrated. I know what I’m doing. I’ve set up all my speaker in the past. I’ve moved them. I’ve paired them in different configurations. But this has been awful. Please help.