Missing room/speaker on desktop app only

  • 2 December 2020
  • 1 reply
  • 93 views

The other thread that had this topic is closed, but didn’t address my problem. After an hour with sonos help, this is what we did.

  1. First, confirmed my S2 was up to date.
  2. Unplugged all sonos speakers/units
  3. Rebooted the router
  4. Plugged them back in.

It took a little waiting for them to come back online, but it did the trick.

 


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1 reply

Userlevel 5
Badge +16

Hi @dpnelson.

Thank you for posting and welcome to the community!

I appreciate your time and effort in sharing with us what you did to resolve the issue.

This can definitely benefit those members that might encounter the same situation.

 

If you may have any questions or concerns,  feel free to reach out.

Cheers!