Question

Missing Connect:Amp from Sonos2 Android app.

  • 26 July 2020
  • 3 replies
  • 99 views

I have 2 connect:amps. A few days ago,  My Sonos android app doesn't see one of them anymore. But the Sonos app on my iPad does as well as my Windows desktop Sonos app.  All apps have been updated to the most recent versions. Can you assist? 


This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

Userlevel 5
Badge +14

Hi @Luna Park 

Thank you for reaching out to Sonos Community.

Reply here with the diagnostic number and I'll take a look.

Thanks for sending in the report

If you need help with any other information, please be sure to let us know.

Thanks, Mark:

Somehow my system “self-repaired” because now all devices running Sonos 2 app recognize all my speakers.  I didn’t really do anything so I’ll chalk it up to an electronic mystery.

Thx again,

Luna

 

Userlevel 5
Badge +14

Hi @Luna Park.

Welcome, thank you for reaching back to Sonos Community and updating that all of your device are online under S2.
 

If you need help with any other information, please be sure to let us know.