I’ve just added a Roam to my setup (so excited to finally have a little waterproof portable, it’s exactly what I have been missing!)
However, I’ve noticed it is being extremely skippy, especially when I try and use it outside (For reference, I live in apartment that is less than 2000 square foot including the balcony, so not a huge space). But it isn’t limited to outside, that’s just where it is most obvious.
My internet is 690mbps download / 205mbps upload on a Linksys Velop system with three nodes so I’m fairly confident that is strong enough …..
My setup is:
Beam x 2 Play:1 surrounds on TV
Play:1 in kitchen
2 x Symfonisk lamps stereo pair in the bedroom
Move in study or on balcony
Roam in bedroom / ensuite / balcony etc
One of the Symfonisk lamps is wired to a Velop node router so all wired Sonos are WM0, and the Move and Roam are WM1.
Roam and Move both cut out A LOT on the balcony in particular, with the Roam clearly worse (cut off three times in five minutes earlier today). In addition, I wanted to group the Roam with the TV surround system and sit it on the coffee table but it was so spotty it was impossible to use! The wired speakers group with it fine, but the Move was also very sporadic. The same cutting in and out happened when I tried to to AirPlay sound from my Mac to either the Roam or Move outside.
As it is obvious on the portable speakers my guess would be that it is a difference between WM0 and WM1.
I have tried rebooting the router several times and also run the Linksys app Channel Finder regularly, which insists my setup is on the best channels possible. My Sonosnet is on channel 6.
Just today I have tried reserving the DCHP for all Sonos hardware on my router as I see some people are advising this, but it doesn’t seem to have made a difference yet.
Does anyone have any ideas how to fix this?
(also on another note - I managed to dent the grille on my Roam in less than a week. Sadly it’s not that robust - still not comparable to the UE Wonderbooms I was hoping it would replace. I actually feel safe throwing them for people to catch but I don’t feel I could throw the Roam!)
Best answer by Corry P
Welcome to the Sonos Community!
I’m afraid we don’t support sharing TV audio across multiple rooms - unlike with music sources, TV audio is played immediately in the Sonos room with the Home Theatre component and other rooms will struggle to get the audio over the WiFi link in time.
If the Roam cuts out when playing music too, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.