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Mac cant connect to SONOS until restart

  • 24 June 2022
  • 1 reply
  • 42 views

Its pretty strange, I am using a Mac Mini M1 with the latest OS and updates. My 2 SONOS Move have the latest updates as well but as soon as I use Apple Music, the connection to Sonos gets lost after 5 seconds and there is no sound at all.

 

Once I restart the Mac, everything works fine but if I go away from the computer and try it again after 30 minutes, I again cant connect anymore. If I restart, everything works fine.

Any idea what causes this strange behaviour?

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Best answer by Airgetlam 24 June 2022, 16:48

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1 reply

Not offhand. I’d suggest that you create two diagnostics, one when it is working, and one when it isn’t, and contact Sonos support with the two numbers, so they can do the traditional compare and contrast process.