Loud continuous static/rumbling noise

  • 19 April 2017
  • 2 replies

Using Sonos Connect:Amp and analog speakers.

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2 replies

Does the level of this noise track the Volume control?
I'm assuming you're asking for help?

Several additional pieces of information might be helpful to all of us that would like to help diagnose the issue.

What's the source of the music that is causing the rumbling? Are you streaming something from a Sonos third party, or playing a local track? Is it one track, or all tracks?

What device are you using to control your Connect: Amp?

What kind of speakers are you using? Does the rumbling happen with any sources other than the Sonos, or is that the only device driving them?

Have you tried the same music source with a regular amplifier/receiver, to see if the issue might be the speakers rather than the Connect: Amp?

Finally, would you be willing to submit a system diagnostic within 10 minutes of this rumbling, on the off chance that something might show up in the log files that the folks from Sonos can look at?