Question

Lost Connection

  • 13 November 2017
  • 1 reply
  • 180 views

Badge +1
Been using my Sonos 5 for 5 months...has worked perfectly. Just 2 days ago in the middle of a song, it stopped. Since then, all 3 cell phones and my iPad cannot "find my sonos". I have changed nothing with my router and everything else works perfect in the house, laptops, cell phone...it wont work even with ethernet cable...help

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1 reply

Userlevel 7
Badge +19
Hello there, brttlt. Thanks for posting. Are you still having troubles connecting to Sonos? If so, I woudl recommend giving our support technicians a call to take a look at the network in real time. Our contact information can be found here. Thanks again!