Second time this has happened. My speakers are connected via Boost. Problem occurs after power outage. When I launch app in iphone, none of my speakers show up. I get the “You need to add at least one speaker” screen. The About My System screen shows the Boost. Restarting router and Boost doesn’t solve anything. Forgetting wireless network on my phone doesn’t solve it. Resetting and deleting/reinstalling ios app doesnt work. I have 14 Sonos products at home. Reconnecting them isn’t really my first, second, or third choice. I've done that the first time this happened. Oh, and the kicker? My ipad and desktop Sonos app has the speakers showing up like nothing happened. Help, please!
Best answer by Frustrated Sonos 3 July 2018, 17:43
I discovered what was happening. The speakers were connecting to wifi after the power outage instead of connecting to Boost. So my app was only seeing the Boost and no players. For some reason my ipad and desktop apps could still see the speakers even though they switched to wifi instead of Boost. What i did was to shut down the router while leaving Boost powered on for some time. This forced speakers to link with Boost. Crazy
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