Question

Lost a Room on the app

  • 1 December 2020
  • 1 reply
  • 60 views
C

I have a family room with a Playbar, 2 Sonos One’s and a sub. My other room can be found on the app, but my collection in the family room disappeared. The playbar receives sound from the tv. All have been rebooted and show a white light, but still no link to app.

Please help! Thanks.

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1 reply

Airgetlam

I think you may have a duplicate IP address issue. Try unplugging all Sonos devices from power. While they are unplugged, reboot your router. Once the router comes back up, plug back in your Sonos devices.

Bruce
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