Hi,
I just got done talking with a rep for over an hour and he decided that my speaker is defected so sonos is shipping me a replacement. Problem is, I don’t understand how my speaker is the problem?
My line out on my pro-ject t1 phono sb (which I bought from you) stopped working. There is no sound coming from my turntable when it’s on ‘line-in’ on the app. The reason why I don’t think it’s the speaker is because I’ve also tried to play my turntable on other speakers and it also doesn’t work. So, I’m very confused as to why we are replacing the speaker rather than the turntable? I tried to tell this to the rep, but he insisted it was the speaker. I’d hate to have to get a new speaker, only to have the problem continue. I’m just looking maybe for a valid answer as to why the turntable wouldn’t be the issue if the line out is clearly the problem?
Best answer by Mauresi85
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