Lately, the library keeps disappearing. But if I choose to update the library (Manage->Update Music Library) the library reappears. Is there any bug? I've checked and there are no updates pending to be loaded in my system
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Just to clarify, when you say the library is disappearing; is it that the music in the library is unable to be played or is there no library at all on your controller?
Could you let me know where the library is stored (iTunes, NAS drive, external drive, etc.)?
If the NAS drive is going to sleep, it will cause Sonos to lose the path of the NAS drive. I would recommend setting the NAS drive so that it does not go to sleep.
When Sonos is unable to find the music on the NAS drive, is your computer able to access the files on the drive?
Hello vgalaron. When the music library disappears, is it that the menu option that says "Music library" disappears or you see Music library and no content is available under it?
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. You can always change your cookie preferences in your profile settings. Learn more about our cookies.