So I go through the steps, sign in to my respective Google Play Music and Amazon Prime Music accounts through the Sonos App on my Galaxy Note 4, and it will not connect. I keep getting the message "There was a problem adding the Google Play Music/Amazon Music account. A connection to Google Play Music/Amazon Music could not be made."
Been trying for two days straight with no luck. No problems connecting to my Pandora or Sirius XM accounts.
Just set up the Play Bar and keep getting errors when trying to connect to Amazon & Google
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Userlevel 6
+3
Hi Protons, welcome to the community.
Sorry for the late reply, but were you able to resolve the issue? Sounds, like a DNS problem or running a VPN.
If your system is still experiencing the same problems please send us a diagnostic and reply with the confirmation number. Here's an article explaining how: How to Submit Diagnostic.
Sorry for the late reply, but were you able to resolve the issue? Sounds, like a DNS problem or running a VPN.
If your system is still experiencing the same problems please send us a diagnostic and reply with the confirmation number. Here's an article explaining how: How to Submit Diagnostic.
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