Here is my setup and problem.
The restaurant is in a mall, and yes it does have a lot of wireless devices running. I ran a Cisco clean air via the Meraki AP and did a site survey with some LAN tools. Channel 6 is overloaded, 1 and 11 have about 12-20% utilization depending where I'm at in the building. The Meraki is on channel 11 while SonosNET is using channel 1.
When running streaming music via the SonosApp (Pandora for example), the system works WELL... without any drops, cutouts or delays. There are some business features that would be great to have, but for now the owner is happy. (Auto Schedule, Auto Group, Volume Presets within the App).
The problem is massive cutouts once we select our LINE IN Source from the Connect Amp, which is fed from a Pandora Business/DMX Box.
Here is an inventory with exactly what i have.
Everything is configured in a single "Party zone"
Bar : (2 are hardwired for Sonos Net system) - One bar speaker is the most central in the restaurant (wired) and is the "Group Controller" for the entire zone
1 x Play 5
1 x Play 3
5 x Play 1's
2x Play 1(1 in each )
Main Dining Area
6 x Play 1's (3 speakers are wired for SonosNet)
3 x Play 3's
1 x Play 5
1 x Play Connect with a DMX/Pandora Business hardwired into the system (I'm having issues with this piece).
Meraki MX 64 Security Appliance
Meraki MS220-8P Switch
Cisco SG500 Layer 3
All Sonos devices are on an isolated VLAN, and not on the Meraki AP, everything is via SonosNet
What i have done:
Reset entire system and reconnected
Set inline to compressed
Tried "Smaller zones"
Factory reset Connect and rejoined the system.
Its the same ongoing issue. Audio will work for 3-4 minutes then randomly cut out, speakers drop, or the entire system stops streaming audio. As soon as i switch back to the Sonos/Pandora account, everything streams without issues.
Hoping to get some help on this! !!!