Was helping set up a Sonos system for zay friend of mine and we are running into an issue. I have an Apple TV connected to a Sony Bravia TV. Apple TV has Dolby 5.1 turned on and the TV passes the sound to a Sonos Beam via HDMI Arc. In the same room, we have surround speakers connected to a Sonos Amp. All Sonos products are connected via wifi.
When playing music, all speakers function as intended, but when we switch the input to TV, the surround speakers do not function. Anyone have any ideas here? For context, was running Youtube TV on an Apple TV but also tried streaming music via airplay and neither worked.
Thanks in advance for any help
Best answer by John B
You need to play a DD5.1 source. If you play a stereo source you won't get surround sound.