issue changing audio inpt from hdmi arc


Dear support,

 

I have LG OLED 55CXLRA, having a problem changing output from tv to anything other than Stereo PCM 2.0. My tv supports arc and hdmi is plugged into the correct socket. I’ve tried changing output type to Dolby digital, by default after initial setup it Dolby digital plus, however in the app it only shows PCM Stereo 2.0, after closing and reopenning the app or even re-connecting my tv. Please help!


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2 replies

Your community profile shows you are using a Sonos Beam, if that is the case, then that Sonos device does not support the Dolby Digital Plus codec. You would need to change the TV settings and any connected peripherals to support the Dolby Digital 5.1 codec instead. Perhaps check your TV user-manual to change the audio-out settings.

Userlevel 7

@Svyat On your TV settings, what is Digital Audio Out set to?