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iPhone won't connect unless I turn it off and on again

  • 25 April 2021
  • 1 reply
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A
  • ACW
  • Contributor I
  • 0 replies

Using the S2 app on my iphone XS it says unable to connect to Sonos.

If I switch my phone off then back on it will connect but if I then quit the app, restart it and try to connect I have the unable to connect message again. Any suggestions?

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Best answer by ClausN 25 April 2021, 20:31

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1 reply

C

Do you happen to be using a BT router? If, then read this: 

Otherwise turning off “private address” in the phone’s wifi might help: https://support.apple.com/en-us/HT211227

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