I have two Sonos ones and they’re a great speaker. However around 50% of the time my Sonos app can’t find them on my WiFi and neither can my deezer app.
I understand the main fix is two reboot the WiFi and the Sonos system which in fairness does work in most instances. However, I don’t feel it’s reasonable to expect a full WiFi reboot every other time you want to listen to music.
does anyone have any suggestions for a permanent fix?
Best answer by John G
As a test, are you able to keep one of your Sonos products Ethernet wired to the router and not an extender or POE product? If yes, wire one Sonos product to the router then re-boot the non-wired Sonos product(s) off/on for 15 seconds. You can then test music playback for 30+ minutes and follow up here with a second diagnostic report number after this test.