Having trouble with your Sonos system in any way? Ask your questions here. The more detail you can provide, the better.
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Hi there I have recently added two Play:1 speakers to my Sonos ecosystem at home (each one in a different room). The one Play:1 stays connected to both Sonos Controller and Spotify. No problem there. The other Play:1 is only connected to Spotify. I cannot see it in my Sonos Controller app under Rooms. If I switch the Play:1 that is not connected to the Sonos Controller off and on again it seems to reconnect to both Spotify and Sonos Controller. After a while it then disconnects from the Sonos controller again, but is still controllable from Spotify. This problem seems to be slightly different from what some other users on this forum have been experiencing with it not connecting at all. Is there something I'm missing? Thanks
I have an existing sonos system comprising of a sound bar and 2 Play 1 speakers which are in the lounge asa surround system now I have purchased a Play 3 which I want in my dining room can I add this to the existing if yes how do I do this as I have just set it up in the dining room and no sound is coming out of it please help
I have reset the Sonos controller, because some devices CONNECT were continuously disconnecting. Now with the new controller set in Sonos app, I have tried to load music service Spotify. but spotify doesn't appear anymore in the list of available streaming services. I have then connected Sonos to spotify through the general settings, and then started Spotify with my account. Now Spotify makes available the Sonos devices for playing/streaming, but when I click on any of the available Sonos devices from Spotify, it simply do not connect on any. spotify continues to play the music on the device itself (MAC, iphone, or android phone). Is there anyone having the same frustration?
I bought a Playbar and a Sub. During initial set up, both connected fine for about 5 minutes. Now I can't get the sub to connect. Today I bought a Boost and the sub STILL won't connect. Both these items are brand spanking new. I just spent $1,400 for a system that won't work...I'm beyond frustrated right now.
I have searched and read multiple posts through the years about the same issue. I have had my SONOS system for 4+ years and have had my Music Library, at one point, working perfectly, but recently I did a force refresh from the iPhone app & it crashed and now the library is completely gone and when I go to re-add my library I get the message that everyone gets, "Please wait". I have uninstalled the controller app on my iMac & reinstalled, no go. Rebooted, no go. Reset my router, no go. Unplugged my Bridge and all 5 of my speakers for 20sec, no go. I have let the "Updating Music Library" run for 72hrs+, no go. Nothing has worked. I have about 20,000 songs in iTunes. No Audiobooks. No Podcasts. Running Mac OS 10.12.2. iTunes 220.127.116.11. iPhone app 7.0.1. Mac app 7.0. Has anyone ever gotten this resolved because none of the posts I found offered a definitive working solution. Thanks!
Sonos happily working yesterday today... is not connecting and message 'Computer "......" cannot be found. I have removed SONOS app and reinstalled, rebooted system, firewall enables Sonos however still cannot find my mac and therefore cannot load music (from iTunes). I have sent a message to SONOS with dig # but not received any response as yet. Any ideas??? thanks
hi I am trying to update my Sonos system as i got the message " update your sons before to use it" so I tried to go on the toolbar up on the left under"check for update" but i cannot click on it as it doesn't appear available..so what should i do ? my sonos controller is version 7.
I have the iPhone (iOS 10) Deezer app which can play music via Airplay or bluetooth or line out. Plus I have the Sonos Deezer app which plays only on my Sonos Play:1. I want to play the same song with both apps simultaneously so I can use my Play:1 together with my excellent Logitech Boombox for Ipad bluetooth speaker. So I need an electronic "button" (an app) which I can press on my iPhone to start a song simultaneously in both apps, allowing for any time lag. Maybe the iPhone microphone can be used to help with the syncing by listening to the music from both speakers and delaying any which is out of sync. Has anyone developed this? Is this a good idea? Let me know if you want to use my idea (invention).
When I try to connect to my Sonos it says, "you're on one network and the Sonos is on another, please switch to the network your Sonos is on" the network I'm on is the same exact one my speaker is connected to. I have checked and triple checked it is the same network.
Have 2 Play:1s upstairs and 1 Play:1, 1 Play:3 + 1 Play:5 (2G) downstairs. Everything was working fine until I just included the new Play:5. Now, anytime I try to play 4 or more speakers, the music drops out and the SONOS speakers disappear completely until I reset my router (are not recognized in app nor desktop controller). Thoughts?
Is it possible to add the function next title by pressing two time play/pause for radio stations ???
Hello, when playing a playlist i can go to next track by pressing 2×play/pause and last track by 3×. It will be great if you can add this feature on radio playing for switching the stations in my radio stations list on sonos. Kind regards from germany
Sonos needs to make the TV play button quicker to select on all their menus if your using the app on your phone or tablet. You should be able to select TV from the now playing music screen or its options, Sonos widgets, and also from the lock screen instead of having to totally go into your device and then into the app to select TV. I like to have the TV on (watch sports) and listen to music at the same time, but if TV auto play is on as soon as you change the channel it kicks the music off and goes back to the TV audio. (So right now I have TV auto play off, or is there a way anyone knows to prevent this?) Either way though I still think there needs to be a quicker way to select between the TV and Music. I can't be the only one that would like to see this. How do you suggest this to Sonos. Thanks, Tyler
I work in a warehouse with four Sonos speakers linked to the app. Ever day at 12:30, the app stops. The rooms disappear, queue clears itself or the radio stops, and the app isn't responsive for about two minutes. It comes back a little while later and we reload the queue and all is well until the next day at 12:30. Why? How do we make it stop, for good and always?
Please help us that need to use our iPhone to set up our Music Library in Sonos. • Change the hint you use when we add a new source of our music to forward slashes / instead of backslashes \ • Allow our current address for source to be edited, not just deleted...most times just a minor correction is necessary • Give some feedback when our entered strings are in correct...usually it is just an added space or a typo • Please rework the code so we can enter data in landscape mode where the keyboard is considerably larger than in portrait mode • And finally...Updates are nice, but why make them mandatory? Most often I cannot "Play My Music" until I succumb to your demands that I download and install your update.
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