Having trouble with your Sonos system in any way? Ask your questions here. The more detail you can provide, the better.
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Hello My playbar hasn’t been used for a couple of years. When I reconnected the playbar up I am now getting a high pitch buzzing noise. Done the power cycle and swapped the cable but not made a difference. Buzzing sound starts when I start streming the music and same problem continues if I connect it to TV with optical cable, there’s no difference. Could you please help me with this matter. thank you in advance!
I reached out to Amazon as to why I am unable to save my address in the setting (device location) and was told I have to talk to Sonos since it has something to do with their recent software rollout. Is anyone else having a similar issue not being able to save your local address so when you ask Alexa something like the weather it knows where you are locally?
I own a Playbar and a Samsung UN55KS8000. I cannot get the Samsung smart remote to pair with the Playbar and control sound. My TV did not come with an IR blaster. What can I do? I do not want to use a universal or separate remote. What steps must I take to control the Playbar sound with my Samsung smart remote?
I am continually having IP address conflicts, apparently between Sonos component(s) and other network devices. I use a Belkin 5230 router (new, as I thought problem was with previous router), with an IP of 192.168.2.1 and my DHCP client list shows: Home PC 192.168.2.5 iPad 192.168.2.2 Laptop 192.168.2.6 Sonos zonebridge 192.168.2.8 and an un-named device which I can only assume is my Vodaphone Sure Signal mobile phone booster on 192.168.2.7. There is also the wife's work laptop which doesnt show on the DHCP clientlist, as it has a static address (I think) of 192.168.2.3 However, checking the Sonos controller tells me the other Sonos components (which don't show on the router's DHCP list) are thus: Controller 192.168.2.9 Portable ZP 192.168.2.7 Living room ZP 192.168.2.6 So, it looks like the conflict is on both 2.6 & 2.7, but it has been on other items at different times as I've tried to reolve this. There seems to be an impact on various of the above network devices, as
Diagnostic number 7486455 Hi team, recently I have been having a few issues with a crackling sound coming from my playbar. I haven't had this happened before and I don't use the speakers on a regular basis I have my playbar connected by Ethernet cable to the router. The playbar sits infront of my TV. The router sits behind the TV and the sub is off to the side. Also just an FYI I have a printer off to the other side of the TV and I live in a large apartment building. Is there any explanation for this Crackling sound?
I recently purchased two Sonos One speakers. They are both in the same in the same group in my family room. At first they both worked fine. After about a day, one of the speakers disconnected and Alexa said "I'm having trouble understanding right now". In the Sonos app under room settings, I saw "Family Room (L+?)". I unplugged both speakers and plugged them back in and they both worked fine again. Some more time passed and the same speaker disconnected again. This time I rebooted my router and unplugged the speakers. Afterwards, all was good for a couple days. However, I've gone through this same cycle several times now and continue to have a problem with the speaker disconnecting. Does anyone have any thoughts on what the problem may be?
Hi all, Sorry to start a new thread, but am in need of basic answers: I spent last night reading every thread I could find wrt workarounds on the 65K track limit. Frankly, most of it was over my head, technically speaking. But here's what I gleaned... 1) there is some kind of beta-type solution where something emulates a WMP server. But apparently it doesn't work with FLAC or ALAC, which is a dealbreaker for me. 2) Spoon/dbPA had some success with Asset, but I gather this now only works with the Desktop Controller? And it might 'break' when Sonos next updates the DC, which one would think is coming soon. Am I right so far? I own a Netgear ReadyNAS NVX NAS, but I gather this NAS is incompatible with the dbPA solution as it's not a Windows server/WHM product? I also own a Buffalo NAS: [url]http://www.amazon.com/Buffalo-Technology-LinkStation-Performance-LS-V2-0TL/dp/B0042TW3J6/ref=dp_ob_title_ce[/url] Would the Buff be compatible with the dbPA solution?
I recently purchased the new Samsung "The Frame" 55 inch Lifestyle TV (UA55LS003AWXXY) I have TV connected through the coaxial, The Sonos Playbar connected optically and an AppleTv (4th gen) connected through HDMI. I have tried setting up the universal remote and it will not allow me to control sound on my PLAYBAR? I read through forums and tried the "BOSE" method of control and it worked perfectly for a day. I disconnected my Sonos to mount on the wall below my TV and now nothing works? Can still operate via the app. Apple TV can control PLAYBAR volume when in use. Just cant get the Samsung Remote to. Please any help?
So I have owned my play 5 about a month, never had any issues, was set up to my WiFi within 15 mins after I opened it and I have never had to touch it again until today. First Sonos app cant find my sonos system on my PC. So I try the sonos app on my phone. Still no luck. So I reset it to set up a new system on WiFi. The play 5 cant find the wireless network, I then set the speaker up via ethernet which works fine, with the ethernet cable still plugged in I go to advanced settings in the app to setup wireless connection, put the WiFi password in and it still will not connect to the WiFi. Things I have already tried at least twice... Remove speaker power for 30 seconds then plug back in. Reset router Unplug and reset router Tried set up from PC App and from phone app Any help would be great...
I just installed a Netgear GS716T switch today, in the middle of my network. The default settings for the switch have it blocking STP BPDU packets. This caused a network storm, as Sonos units behind the switch were not getting the BPDU's from the switch. Turning on BPDU flooding fixes the issue. I then turned on the switches STP. Same issue. It turns out that you have to enable STP for the switch, and enable it on each port, or at least each port that can cause a loop (the sonos connections, and connections to other switches). Its working fine now that things are properly configured. Just posted this as a heads up.
This article is intended to get you unstuck if you are having problems adding a Sonos device to your existing system. Firstly, this is with the assumption that you already have one or more Sonos products and are simply adding onto that system. If your setup is brand new and this is your first device, please see this article instead: Setting up your Sonos system.If you haven’t run into any problems with the setup but are just unsure how to go about it, see this help article: Add a new Sonos product to an existing system.If you have followed the usual steps with no success, read on… We have assembled a short list of quick tips to try to get your device added in as quickly as possible. Let’s try some of these things first. Restart the device that has the Sonos app installed on it (we call this the controller device): This can help for many reasons. For example, sometimes, an application running in the background can interfere with devices on your home WiFi network. Unplug your router fo
I have been thinking about picking up a new router such as the Linksys Velop, Luma, Eero, Orbi, or Google Wifi. I was curious is this could potentially cause issues with my Sonos speakers? I am currently running in standard mode as my router is at the back top of a closet.
Hi All, I was researching this topic online last night and know there were a ton of issues in the past, but I was unable to find anyone that is having the issue I am now encountering today. I have a Sonos system with a playbar, sub and 2 Play One speakers. I have had this system for 5 months and was able to easily connect SiriusXM as well as other music services. Just this week, my Sirius internet streaming online was discontinued and I went a few days without it. I called Sirius yesterday to have them reinstate the internet streaming and now I cannot get my Sonos to connect to it. It keeps saying I have the wrong username/password, but I know I am using the correct information. I can get SiriusXM to stream on my iPhone SiriusXM app as well as my internet browsers so I know it is working on the SiriusXM end. I have done the following to troubleshoot: 1. Logged off of ALL SiriusXM streaming services on my iPhone and iMac desktop apps and try my username and password again.
Morning all, Have just started using the new BT smart hub and on previous hubs have been able to assign the IP address to each network device via the hub set-up page. Have tried this on the smart hub and whilst the facility exists it will not save the IP address. Having looked on the Internet this appears to be a common problem. I wondered whether anyone had found an easy workaround for this issue? I have 10 zones, a multitude of iPods, iPads, iPhones, kindles and heaven-only-knows what else sitting on my network and I found that by assigning the IP's I was less subject to duplications and storms. Since swapping to the smart hub I have again been plagued with drop-outs to the extent that BT are now sending me a replacement as it appears to have an issue - that however won't resolve the IP address thing. Any help greatly appreciated as always Thanks all :)
I can't get Sonos to work after power outage and customer service isn't open on weekends!!! ARRGGGHHH!!!
Over Labor Day weekend, we had a power outage and Sonos hasn't worked since then. Tried everything on the troubleshooting list and nothing works. Since I am not home and at work during the week, I can't call customer service, WHO IS NOT OPEN ON THE WEEKENDS. Anybody else as frustrated as me???
Sometimes, we just wish we could start over. Though if you’re considering factory resetting your Sonos devices, there are a few things you should know first. What a Factory Reset is Not: A cure for skipping music. The majority of cases where music is cutting out or skipping are caused by interference in the WiFi environment (Even if everything else seems fine, and yes, even if you seem to have good bandwidth in that room). Sending music from room to room (or device to device), is rather demanding. Just because one device works fine, it doesn’t mean that all others will as well. Location, distance to router, devices nearby, there are many things that can influence a WiFi device and its ability to effortlessly send and receive information. The solution for a room disappearing from the app. Factory resetting your speaker to solve this problem is rarely (almost never) the answer. You would be better served by doing an evaluation of your network environment, to ensure there is no
So...I seem to be able to connect the Move to any device (iphone, etc.). And I can connect the Peloton to any speaker (headphone, etc.). And I can pair the Move with the Peloton. But, when I start a ride/stretch it says no device is connected. Anyone else have this issue? Is there a solution?
Hello, last week Ive found my Sonos 1 without any light, so I started to troubleshoot and the yellow part in the picture is damaged, plastic and wires are cuts. DXTPQ2020-225, didnt find any parts info for replacement, any idea ? Thanks [img]b2ba871b-6957-4423-a0ac-104a5a97a5c4.png[/img]
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