Having trouble with your Sonos system in any way? Ask your questions here. The more detail you can provide, the better.
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I have a Samsung UN46D8000 television connected to the Playbar outputting PCM (the Samsung doesn't allow any other option in this setup). I also have a Play:1 in the Kitchen, Bathroom and Bedroom and a Sonos Bridge to connect the devices. Music through Pandora plays through all devices fine, but sound from the TV (Netflix) will cut in and out on the Play:1, despite working fine on the Playbar. The sound will go out on just the Play:1 for a second or so, then come back. It will do this randomly as movies or shows are playing, sometimes several times in the span of a few minutes, other times it will be half and hour or and hour before the sound goes out. What I've tried: Resetting router, bridge, speakers. Changing wireless channel Updating TV firmware Moving Kitchen Play:1 to the other side of the room (more direct path between Bridge and Play:1 Moving Bridge further from router (they were sitting on top of each other, are now as far away as ethernet cable allows) Any hel
Sonos does not recognize my music library on a consistent basis. I would say it happens on a weekly basis. I check my library settings and my library does show it is connected. Usually restarting fixes, but now restarting does not. I called Sonos to correct a week ago and it was working fine. Now the problem is back: Sonos does not recognize my music library. Is there anyone that can assist with this problem?
Hi, I don't know whether to post it here or in the Google help section, I might do both. Whenever I play content on the Chromecast, my Sonos system pauses the audio. I naturally try to play the sound again, then it pauses the Chromecast content? This as been going on for about two days now. Anyone with similar issues?
Hello! I've noticed during scheduled indexing from my NAS drive no selections are available during Music Library Indexing. I'm sure Sonos [i]used[/i]to have this facility within the controller, but since a couple of software updates ago it's disappeared. Unfortunately, as I have a large amount of tracks stored on the NAS it means the indexing can take up to an hour a day without being able to access or add tracks and use the search facility. Anyone else had this issue?
Hi there, I have a TV connected to a HD box from YouSee. I have connected my Soundbar with the YouSee box to run the sound through the box to Sonos. However, the box does not support e.i. Netflix or ViaPlay, but my TV does. So how do I connect both my HD box AND my TV so both run sound through Sonos?
On one of my 5:2 there is no sound except from the headphone jack. When I play music or radio it starts playing in the app, but no sound from the speaker. But if I plug in headphones I can hear whatever I am playing. I have rebooted and reset to factory settings a couple of time. All the other devices I have works fine. Any ideas?
I have a Sonos Connect, a Bridge, Play 3 and a Linn Intek Amp with Linn Speakers. I'm having issues wiring the Bridge to the Linn Amp correctly. I have a Coax cable and analog cables. I'm not certain that the Coax cable will indeed work with my Intek. If it does, what input do I use? If the analog cables are my only choice, where should I plug these into? Thanks in advance
Updated the software today and gave the Trueplay tuning a spin. After the true play tuning the bass on my pair of 1s made the speakers garble, sounded like the speakers were blown. Hope this didn't do any permanent damage... I've turned off the trueplay tuning and they seem to sound fine again. Anyone else encounter this problem? Any idea what I did wrong when I tuned the speakers? Is there a possibility for damaging the speakers?
I've enjoyed using a Sonos system for years, and it just started to cut out recently on streamed music and music from my NAS drive. I'd get the "Unable to Play XYZ - network connection speed insufficient to maintain playback buffer" often, but not always as it would sometimes just quit or reset without a message. I greatly appreciated the Sonos mesh network so I wouldn't need to run wires around the house, enjoy digital music sources, and be able to control and enjoy my existing speakers and amplifiers. Extensive troubleshooting traced my problem to interference on the Sonos wireless mesh network. While my one wired Connect had no issues (cabled to router), the wirelessly connected 'Connect' and a Play5 on the Sonos mesh network were the only devices experiencing cutouts. I tried moving the Sonos from Channel 6 to 1 to 11 to no avail . I tried moving my router 2.4 GHz channel as far away as possible from the Sonos channel; I took it off the default auto mode where it tries to
Hi, over the last couple of weeks my sonos system has become unusable. I keep losing connection to my spotify account, my deezer account and my music library. Also it is hit and miss if it will work directly from my phone. I have a Play5, Play1 and bridge. Can anyone help me get it back working the way it was. I have deleted the controller on my mac and reinstalled the system completely, but I am still having the same problem. Any help would be greatly appreciated.
I have 3 play 1's setup on my home network that are all individually working fine. When I create a 2 speaker room group the audio works as you would expect perfectly fine from any of the speakers. When I create a room group of all 3 play 1's then one of the 3 speakers does not play any audio. This was working fine until i had to reboot my router once all speakers have been reset and individually they all work fine. Has anyone else experienced this and have a fix? Playing over all speakers at the same time is the most important feature for us.
Good morning, I would like to know if I can use Spotify (no premium) and YouTube if I connect my iPhone trough line In and without internet connection (I.e.: if I bring play 5 in garden). I mean, if I connect my iPhone with line in, can I use the play5 to riproduce what I'm listening with iPhone? Thanks, Massimo
My sonos system is set up to provide surround sound for my TV. I only did this a couple of weeks ago when I added a sub to my existing system. The sound works fine when I turn on the TV. However, for the last few days my sonos app on my PC and android phone shows no player is connected and I can't play any music at all. When I open the app it says I need to add at least one player. However, when I go through the steps it can't detect any players (which are already operating as they continue to work for TV sound). I've tried restarting my router and all related equipment several times. I've removed and reinstalled the app. However I can't use the apps or play music. Can anyone advise other things I should try? I'm completely stuck given the software won't recognise any players (and really missing my music).
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