Having trouble with your Sonos system in any way? Ask your questions here. The more detail you can provide, the better.
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Hi, I've got a current Sonos setup with a Boost connected to my router, a Living Room zone comprising 2x Play:1 speakers in a Left-Right pair, a Kitchen zone with a Play:1 speaker and a Bedroom zone with a Play:1 speaker - all working fine. I've just bought a Playbar with the intention of adding it to the Living Room zone. It's only connections are power and the optical cable connecting to the TV, and I've attempted to set it up in the same manner as all the other speakers (green flashing light, "Play and +", chime...). It then spends a few minutes on the "trying to connect" screen, before failing and displaying a "could not connect" screen. The state it's in now is that the light on the playbar is solid white, but does not appear in any of my zones or is able to play music. Is there anything I can do to get this working? Thanks, Andy
When I create an alarm, and set the volume to 15, the alarm comes on at the correct time but volume seems to increase to whatever the physical player was last set to. Is there a fix for this? Controller software is up to date on all associated devices. Hardware version is 22.214.171.124-1. Parsed this community and various others and didn't find anything.
Sonos app on iPhone is asking me to connect to wifi when wifi is below full bars (but it's already connected) ever since an update of the sonos system.. iPod and iPad working fine.. haven't updated those because they're the only way I can use Sonos now when further away from the router... Any ideas?? Thanks in advance
Spotify will not connect to my living room setup but plays fine in the bedroom. Strangely enough, I've just discovered it WILL play in the living room if the two rooms are grouped together but not otherwise. I have submitted a diagnostic - 7091392 Any help gratefully received.
After getting a new router, I can't find/connect to one of my Play 1 speakers. I've reset the modem several times, changed he wireless channel, unplugged the speaker sever times, none of those have solved the issue. The speaker is in the next room, but I moved it around if there was interference, but no luck. I've hardwired the speaker to the modem and I can find and connect to it, as soon I remove the cable, it drops off again and disappears. My diagnostics number is 711640 Any idea how to resolve the issue?
I upgraded my router and could not connect to Sonos. I tried the suggested options then followed the instructions on the video for changing settings. The Manage Menu is 'greyed out' and I cannot enter settings to change anything. Has anyone got any ideas?
How long does it take (in seconds) for Play1 speakers to be ready for operation after plugging in the mains plug. Note the Play1's are allready configured and are connected with a network cable. Is this startup time the same for an surround setup using a playbar and two play1;s? This question is because i would like to switch them fully off during night using a home automation system. Thiss will save 4 watts of standby power each Play1 speaker. I was wondering how long it takes to have them back in operation again.
Hi. I have a problem getting the Sonos app on my MacBook to see my Sonos devices. I'm hoping someone in this forum might be able to give me a hint about what's wrong. Details: 1. MacBook has been able to connect/control Sonos devices on this home network before (this inability to connect is recent). 2. I also have Sonos app on other devices (an iPhone, an iPad, and a Mac Mini), and Sonos works fine from all these other devices. I'm able to connect and control Sonos without any problems. The issue is only on the MacBook, as far as I can tell. 3. When the Sonos app on the MacBook prompted me to connect by simultaneously pressing the play and plus buttons on any Sonos device-- I tried that, and it had no effect (still unable to connect). 4. I've double checked the MacBook's network settings and verified the following: --- MacBook *is* on my WiFi network and *does* have internet connectivity. I'm able to use other services on my home network from the MacBook (such as p
Hi all Is there a way to get around the bug that different TuneIn radio channels have different volumes with the actual volume setting the same? I own two Play:1's and a Connect:Amp. The other issue: The Connect:Amp speakers do not provide the same volume as the Play:1's when the volume setting is the same. Every morning my alarm starts and the radio starts playing but the volume of the Connect:Amp speakers is incredibly low and the Play:1 volume is perfect :s. Of course I just fix this by turning up the individual volume of the Connect:Amp, but it's quite annoying to always have to do, when it should work by itself in the first place. Both software and hardware solutions are welcome :)
Since I really like bass, I ordered the Sonos Play:5. And the bass is amazing. It is really deep, and with the equalizer you can make it louder, no issues at all. But when I play a song at high volume, the treble really takes over the bass. The louder the music goes, the more the treble takes over. This starts at around 3/4 of the maximum volume. I can feel air getting pushed out of the speaker, but I hear almost no bass. If I turn the volume below 3/4 the bass comes back. (Than the bass is really good!) Is this an issue more people have? Or is it just me expecting to much from the bass at higher volume?
One of my Play 3 Surround speakers will not connect. When I go to connect the speaker to the power source it displays solid "white" for 3 seconds and then blinks white 5 times and simply goes dark after that. When trying to connect the sub as instructed it does not respond. I submitted a diagnostic report #7095482.
Hi everyone, first time for me on here, hoping for some help. Got a new router and had re-connect all of my devices. trying to re-connect my home network drive which is a Seagate - Go Flex drive. I can see the drive on my computer, iTunes can also see the drive so its definitely alive and well! Every time I go through the connect process in the Sonos controller, picking the third option of the NAS connection, and put in the path, it says it can't find it. Any suggestions on what i might be doing wrong or a fix would be gratefully received.
I got, a Sonos setup of 7 Play:1, 1 Play:5 1gen, one Sonos Sub and 3 Boosts one per each room. Everything works fine for a a while, but suddenly the system makes every ZP in the room coordinator even if their sitting close to the Boost. As long as the hardwired Boosts are the coordinator it seems to work fine but. When other ZP's are automatically upgraded to Coordinators the music drops randomly in every room its like they start hopping between coordinators. Is there a way to fix this behavior.
After applying the last update (something about Spotify authentication, but I don't use Spotify) I began experiencing TuneIn station dropping. I never experienced that before. I use the radio for my wakeup alarm, which for years has been about 99.999%, but now is about 50%. Stations drop regularly, and not just one station. I sent three diagnostics this morning while listening to Monocle 24. 3361805, 3361795, and 3361774.
I've been listening to the Rachel Maddow Show through Sonos for a few months and recently found that if I do a search for the show on my iPad I get different results than if I do the search on my MacBook. My iPad results are often a week behind the actual show date while the results on my Macbook are up to date. Any ideas/explanations for why this would happen.
About six months ago I had a Sonos system “professionally” installed by a local vender. Ever since I have never felt I am getting the most out of the system. My problem is the two ceiling speakers don’t seem to be giving off any sound and there is nothing on my app that isolates these speakers to adjust them. Also when I go on the app on settings then advanced setting when I click on “wireless Settings” I get an error message “There was a problem configuring Sonos to work on your network. You will need a Sonos Boost or player permanently connected to your router in order to use your Sonos System. I already have a Boost permanently connected to my system. Below are the components and how they are wired: Boost wired to router w/ eathernet cable. Boost wired to Connect:Amp w/ eathernet cable. Ceiling speakers (2 not Sonos) hard wired to Connect: Amp. Playbar wired to TV w/ optical cable. Base not wired. I guess my question is does the wiring look correct and is there any way to ad
I have a NAS with many lossless ripped albums from my CD collection my Sonos system had no issues with. However, I just added a new Play:3 to the system and it won't play anything from the NAS. The controller sits and spins then gives me a message about an error adding the song(s) to the queue (1002). See screen shot attachment. I can play these tracks on any other speaker 1, 3 and 5 and through my Connect. I can even get the new Play:3 to play the tracks in a group but once removed from the group it gets the error again. I've look all over the place and cannot find a discussion on this issue. Has anybody had this issue and can it be resolved easily?
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