Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 4,409 Topics
  • 25,188 Replies
Stanley_4
Stanley_4
solved this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4409 Topics

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stadbContributor I
asked in Components and Architectural

Connecting old hifi components to Sonos (via Port?)

I am about to ressurect my old hifi system (turntable, CD player, amplifier, passive speakers) in one of my rooms. I have Sonos components in the other rooms of the house. I’d like to be able to:continue to play music from my turntable and CD player through my old amplifier and speakers stream music from Sonos to my old amplifier and speakers send music from my turntable and CD player to the Sonos components in other roomsThe amplifier (Mission Cyrus 1) has inputs: phono, CD player, aux, video, tape; and a tape output.Reading around, I think what I need to buy is a Sonos Port, and connect it as follows:Leave turntable and CD player, and passive speakers, connected to amplifier as before Connect Port IN to amplifier tape out Connect Port OUT to amplifier tape inputI then select tape input on the amplifier if I want to stream through my old amplifier and speakers. To send music from turntable or CD player to my other Sonos components, I select the appropriate input on my amplifier, selec

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R
4 months ago
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Guzica469Contributor I
asked in Components and Architectural

How to Connect External Devices to New Sonos System??

I have totally dove into the Sonos World and so far I love it. Im an older guy who still loves his collection of Vinyl, CDs and Yes, even Cassettes. Can I connect these items seamlessly ??  I do have the Port, Era, 300 and Sub. What else do I need?? Can I buy a separate AVR/Amplifier and connect them to the port, (and then I can even use the AM/FM radio stations)??  Or do I buy a switching device and then select which device I want to play?? This wireless stuff is kinda confusing … I have even been thinking of paying someone to hook it all up correctly. I can buy the stuff myself and let them do the hard stuff…  Thanks for ANY advice !!!

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buzz
1 hour ago
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notquitemytempoContributor I
asked in Components and Architectural

Sonos Port / Connection issue

Hi everybody,My question is simple :How can I connect my Sonos Port to this preamplified system ?Thank U ! 

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N
19 hours ago
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JensHolsteinKragContributor I
posted in Components and Architectural

My Sonos system looses contact with its units now and then since I expanded my ASUS Mesh network

A coupe of weekend ago I upgraded my ASUS Zen mesh wifi network with two more units for better coverage, it all went well for everything without the Sonos System with a couple of One and One SL units. The Sonos system looses contact with the units once in a while, it can be good for a week or two, but suddenly it starts to behave like shit, can’t find the units, want to connect them, and when you try doing that the system is not able to do it, it is starting to become very very annoying, it all worked fine before the network expansion, but Sonos would be able to handle things like that you would imagine…. Right…

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J
21 hours ago
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Jimbo16Contributor I
asked in Components and Architectural

Connect:Amp drops out, but only partially

Connect:Amp periodically drops out, BUT, because I can hear the same program playing through a Connect in another room, which is connected to the Connect:Amp through the SONOS network, I know there is nothing wrong with the internet connection. The Connect:Amp is connected to the router via an ethernet cable. My wired ethernet connection runs at 700+ Mb/s consistently.

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Corry P
1 day ago
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RMG64Contributor I
asked in Components and Architectural

Sonos Amp line in

Does ANY piece of equipment you connect to the line-in RCA’s on Amp require a pre-amp? It doesn’t really seem to be clearly defined anywhere.

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AjTrek1
1 day ago
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danbergadContributor I
asked in Components and Architectural

Wired system cuts out

I’ve seen a few responses on this that say move your system closer, but this is the system set up that I have had for over three years now and the issue just started about 6 months ago. My Connect Amps are connected via Ethernet to wired speakers. While playing they just “cut out” and then will start up again. Anyway to do a hard reset on the Connect Amps? I have sent diagnostics to Sonos this afternoon as well. Just curious if others have had this issue / have resolved this issue. Relocating not a solution given where all the speaker wire for the home is located.

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AjTrek1
1 day ago
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shawn tContributor I
posted in Components and Architectural

Any plans to expand on grouping Sonos and Alexa speakers?

Unlike Bose, you can’t group Sonos speakers in the same group with Alexa devices, which I own quite a few.  I’m wondering if there are any plans or update role outs in the future, where the ability/capability become available.  It’d be a cherry on top!

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Airgetlam
3 days ago
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seisbyeContributor I
asked in Components and Architectural

Samsung airplay equivalent Sonos Amp

I just bougth a Sonos amp.  And for me it works great, while i have an Iphone.  However my girlfriend has an android phone.  And she’s using Youtube video, not youtube music as she listens to music you can only find on the “normal” youtube.  How can she listen on the sonos amp?     We have found a sonostube app.  but then you can’t login to youtube.  she has premium, to avoid the adds.What equivalent has sonos made for the airplay for android phone?  Cause shurely they have thought of this?  this is the 3rd gen amp. and this issues has been all over the internet for many years.  And since they are not adding bluetooth to the amp,(which costs nothing to add),  they must have thought of a better solution?  Or am i forced to return the amp, and get one of the competitors?  I would hate that, because i really like the sonos amp.  but missing a feature for all non IOS devices would be such a massive deficiency that it’s not useable at all. if half of my guests etc. can’t use it..

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Airgetlam
3 days ago
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GKRONBORGContributor I
posted in Components and Architectural

Low output level from zp90, zp80, connect etc

In some threads it is reported that ZP80, ZP90 and connect products sometimes looses phone output level. I have a ZP90 that had the same problem. I have extended the life of the ZP90 as I realised that the optical output on the box is still working. So, using the optical output is a solution to both the outpur power problem and the problem of the same components of electrical hum and noise in the phono outpu signal. 

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Airgetlam
4 days ago
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LJ2018Trending Lyricist I
posted in Components and Architectural

Connect - LINE-OUT low volume since update S1 app

Hi I have been a Sonos user for many years and had my existing core system in place for 9 years.   Part of this system is a Connect that I use the line-out from to feed into another system.  This has always worked fine, but since the recent S1 app update, the volume of the line-out has dropped to virtually nothing. It has always been set to “Fixed” and operated perfectly.Now in the second system even with the volume in the second system set to max it is barely audible.    The only change is the App.Ive connect a second device to the Line-OUT and this too has very low volume, so its not the secondary equipment. I have to say over the years I have become more and more frustrated with the Sonos updates and the delays in the various fixes that these usually cause.  You have pushed me into the S1 sub culture now - how long is this going to resolve ? The Sonos products consist of this connect, 4 connect:amps, a Play:1 and a ONE.The external device is an old Living Control (that to be honest

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4 days ago
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GKRONBORGContributor I
posted in Components and Architectural

hum and noise from zp90, zp80, connect etc

Some older topics involve hum and noise from zp90, zp80, connect etc. Some solved it by earthing the shield of a connector. I solved it by switching to an optical output rather than phono.

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4 days ago
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bryder10Contributor I
posted in Components and Architectural

Sonos port -HDMI connection as well as "Line-Out" connectors

Would be *great* to connect Port via HDMI to my home AV system - this would allow album art to be displayed on screen and could allow some basic music control if there was a remote also! (Port 3?)Thanks!

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R
4 days ago
Stefan71
Stefan71Contributor I
asked in Components and Architectural

Wifi amp.

I have 2 different Ghz connections at home. A 2,4 and 5 Ghz. The amp can't find the 5Ghz connection. Why is that?

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Ken_Griffiths
4 days ago
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cragsContributor I
posted in Components and Architectural

3rd party subs

I am curious why Sonos does not provide a device to integrate a 3rd party sub as a subwoofer only.  That would provide significant options for end users.It is true that Sonos can integrate a 3rd party sub as part of integrating 3rd party mains, but that will not integrate with a Sonos sound bar, only a Sonos Sub can.Ideally, a device to do this would only provide a preamp output for the sub, but it could be as simple as a configuration option for an AMP where only the sub is used.  Users could then add their sub to a Sonos soundbar without grouping in mains as well, with the potential problems that arise from that. Could be as simple as a software update.  How about it, Sonos?

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Corry P
4 days ago
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Recidivist13Contributor I
asked in Components and Architectural

Issues with Denon AVR X4000 connecting to Sonos Connect

Hi, this is doing my head in, can't seem to get the Denon to push out sound to my new second hand Sonos Gen 1 stuff. I've got a Sonos connect, 2 x Play 5 (gen1) speakers. trying to hook up old Denon TT, CD, Tape and DVD deck through my denon amp to the new speakers. previously had passive speakers that worked fine. I can get turntable to play if I bypass everything and use 3.5mm jack from small pre amp and it sounds great, but I want it all to go through the AVR. Any help appreciated 

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Stanley_4
4 days ago
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britcowboyEnthusiast II
posted in Components and Architectural

Sonos is forcing people to buy new hardware as they've broken the Connect:Amp and they refuse to fix it

Hi, I'm recreating this thread, as the discussion wasn't finished, but it was locked. I also wanted to make it obvious this is a Sonos issue, not a client environment issue. https://en.community.sonos.com/components-and-architectural-228999/connect-amp-keeps-dropping-out-audio-6885634/index2.html I've been following this for a while because I've been having the same issues, and when I spoke to support they said the connect amp can't cope with modern software and that I should upgrade to the amp, which is clearly unacceptable. This has been confirmed by people in that original thread who have been told the same thing. BillJanzen“FWIW, these issues seem to have occured after the June 2023 software update to S2 version 15.5. Interestingly, there is an alert posted in the release notes of the 15.6 update released July 25, 2023 about adjusting how older Sonos products use their internal memory. See below (copied from https://support.sonos.com/en-ca/article/release-notes-for-sonos-s2):  Aler

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A
5 days ago
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GlamisAvid Contributor I
posted in Components and Architectural

Audio splitter for Amp - two sources into amp - connecting laptop and CD player

We have a Sonos amp that is primarily used for audio from a laptop, but occasionly from a CD player.I’m looking for a switch that will work well with the amp so I don’t have to plug/unplug.  I want the amp to automatically play from either source.I tried my old Netmate switch - but Amp wouldn’t pick up the signal from one channel of that switch (the CD player).  I tested the CD direct to Amp and that worked so it isn’t the cable.I’m assuming the problem is with the switch, and that I’ll need a new one.Can any recommend a switch that will work well with the Amp? 

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Stanley_4
5 days ago
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JegonzalezquinteroContributor I
posted in Components and Architectural

Sonos Amp component identification

Hola, amigos mi amplificador sonos s16 tiene un integrado en cortocircuito, lo he llevado a 3 técnicos y no hemos podido descifrar el número o código de dicho respuesto. Adjunto una imagen y si ustedes saben o tienen el plano electrónico espero me puedan ayudar. Si tiene el mismo modelo le agradecería mucho una foto de la placa para poder identificar y reparar mi equipo.Muchas gracias. Espero puedan ayudarme.Hello friends, my Sonos S16 amplifier has a short circuit, I have taken it to 3 technicians and we have not been able to decipher the number or code of said replacement. I attach an image and if you know or have the electronic plan I hope you can help me. If you have the same model, I would greatly appreciate a photo of the plate so I can identify and repair my equipment.Thank you so much. I hope you can help me. Moderator edit: combined posts

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Corry P
6 days ago
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soundsol42Contributor I
asked in Components and Architectural

Playlist/Alarm continue after power cycle

I have a Port and have a playlist/alarm scheduled to be playing continually and it seems that after a power cycle the unit will stop playing. Is this normal operation or is there a workaround? thanks

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Airgetlam
7 days ago
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Ulven18Contributor I
asked in Components and Architectural

Trouble installing ZonePlayer 90

I have a Sonos 1 system including one play:3 and two play:5 and a ZP90.My ZP-90 stoped working (it’s dead) so I bought a “new” second handed.Since I received it I have facotry reset it, plugged it by wire to my router and tried to install it (from my iPhone-app) via system->add product. But the system can’t find it.When I reboot it now it starts blink green. I have rebooted everything: the modem, the router, unplugged all play-speakers, the apps on my two phones.Any ideas? 

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controlav
7 days ago
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GLO YogaAvid Contributor III
posted in Components and Architectural

Speakers in a Group drop out when audio switches

Well, this one is annoying. I have a Yoga Studio and have 6 Play 3’s mounted on the walls, when you switch tracks or playlists or even when they songs run themselves and switch to the next track at least half of the speakers drop out, but within 30 seconds they all reconnect. Internet speed is 300MB+ and I did try turning off the modem and router (just those 2) and for a short time afterwards the audio was switching perfectly no dropouts at all. Then today we are back to speakers dropping out again.  In conclusion, the audio will drop from certain speakers and return within 30 seconds without intervention, the system consists of 6 Play 3’s, 2 SYMFONISK’s, a Connect, and a Boost. If anyone has a solution or idea please share, one of my teachers ditched this epic Sonos system to use a JBL BT speaker for a class “because it works”, so please any help here is huge Best!

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G
7 days ago
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AndrlcContributor I
asked in Components and Architectural

Sonos Beam volume goes all the way down to mute

Diagnostic # 1979963598My beam just started going down to mute out of no where. I tried turning off the touch controls and disconnecting from google assistant, which didn’t work. Also the tv says the beam is muted. I can turn up the volume using the remote or the app. If I’m lucky it will only drop a few points. But if I try to adjust it, it goes back down to mute. any advice on how to fix this?

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Airgetlam
7 days ago
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HohnekeContributor I
asked in Components and Architectural

help with Port connections

How to connect receiver that I has now to here cds, tapes radio to a Sonos port?  Do I need to connect to the place where the wired speakers are now?

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106rallye
10 days ago
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KM770Contributor I
asked in Components and Architectural

is wiring surround sound different than mono ?

I would like to set up surround sound as well as full mono for music with an existing setup if possible. I have hardwired with 12/4 gauge wire at the four corners of a rectangular pool with rock speakers  from Niles Audio Rs8si (now known as proficient audio). I have two amps and a Sonos arc (arc used as center) at the small end of pool on porch. is it possible to switch back and forth from surround sound and then mono and or stereo mode for music.  other than red black wiring only is there a better way to wire up?  when I called Proficient/Niles the senior service engineer t sent me a mapping of the wires to allow for greater dispersion with surround. but not sure if it’s compatible with Sonos amp My installer says I had to choose between mono and surround     

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jgatie
11 days ago
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