Help me please! I have exhausted all your suggestions but cannot re-connect a speaker to my system.
My system uses S1, the controller is a Touch I-pod and I have five speakers, four Play 1 s and one One SL. Recently one of my speakers, a Play 1, failed to appear on the list of speakers. I have rebooted and reset the speaker and used the Product set up process with no success.
When I try to ‘Add Product’ the system searches but responds with ‘Product Not Found’.
When I try ‘Find Missing Product’ the system searches and finds the speaker. When the system says the speaker should display a flashing orange light the speaker actually shows a solid orange light. Continuing the process nevertheless the system gets the product ready and creates a temporary network. I connect wifi to Sonos as directed. But when I am told to enter the password for the wi-fi network I use ( provided by a Telstra/Netgear 4Gx Advanced III router) the system tells me the password is incorrect. This despite my recently using the password to connect a new computer to the wi-fi; so I am reasonably (but only reasonably) confident that there isn’t a problem with the router password.
I am looking forward to help! Thank you.