I cannot access any of my music services.

All of my music services give me an error. "The connection to "....." was lost. Help!

1 reply

Userlevel 6
Badge +3
Hello Jim,
Thank you for contacting us by ask.sonos.com

I would like more information about the Sonos system, mind submitting a diagnostic and reply with the confirmation number.
Here is a FAQ showing you how to Submit system diagnostic
Keep me posted.

Best regards,


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