Question

I Can´t see the Second Room in the Group Option

  • 3 March 2018
  • 1 reply
  • 155 views

I have two Play 1 speakers. They are in the TV Room and the other one is in the Lounge. When i open Sonos in my laptop, it start to play in the speaker that was the last time I closed the program and when I change the room in settings, it continues playing the music. On the other hand, when I press the button Group, it only shows the one one that is in settings, but I cant see the other room one. Both of them are connected, I can see them in the wireless network with their own IP address. Any help will be very appreciated

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Userlevel 6
Badge +3
Hello Lfrico, welcome to the community. We'd be happy to help. Before we can start troubleshooting I'd like more information. Would it be possible to submit a diagnostic and reply with the confirmation number? Here's an article explaining how: How to Submit Diagnostic. Thanks.