Answered

High pitched noise

  • 15 October 2018
  • 1 reply
  • 425 views

Dear Sonos team,

I have two Sonos Play 1 speakers (1 in kitchen and 1 in bedroom) and another Sonos Play 5 speaker in the living room. The Play 5 speaker in the living room always worked perfectly but has recently started to make a very annoying high pitched sound when it is switched on (both when music is playing or when the music is off). What can I do to solve this problem?
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Best answer by Airgetlam 15 October 2018, 23:33

My initial recommendation would be to submit a system diagnostic within 10 minutes of replicating this issue, and either post the number here, or contact Sonos to discuss it. There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
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1 reply

My initial recommendation would be to submit a system diagnostic within 10 minutes of replicating this issue, and either post the number here, or contact Sonos to discuss it. There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.