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High Pitch Noise

  • 23 March 2021
  • 3 replies
  • 28 views

I have recently moved house and my Playbar is emitting a high pitch noise constantly when no music is played. Gutted to say the least! Been more than impressed with it until.it has randomly started outputting this fault. Anyone know a fix or how to contact Sonos support?

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Best answer by Corry P 24 March 2021, 09:57

Hi @GrEG22 

Welcome to the Sonos Community!

Sorry to hear about the noise coming from your Playbar. Please get in touch with our technical support team via phone. In the UK, the number is 0800 026 1526 (Mon-Fri, 9-5). Before you call, please record a short video of the noise, if you can, as they’ll ask for one during the call.

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Userlevel 6
Badge +16

Hi @GrEG22 

Welcome to the Sonos Community!

Sorry to hear about the noise coming from your Playbar. Please get in touch with our technical support team via phone. In the UK, the number is 0800 026 1526 (Mon-Fri, 9-5). Before you call, please record a short video of the noise, if you can, as they’ll ask for one during the call.

Hi,

I have the same problem as above. Who could I contact about this issue in Poland? 

Userlevel 6
Badge +14

Hi,

I have the same problem as above. Who could I contact about this issue in Poland? 

Hi Krystian,

 

Follow this link to our customer support team and choose Poland from the drop-down box to find the contact options available to you.

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