Can we roll back the software a couple of days and get that back? Sonos is a HW provider. Get over yourselves and stop imbuing yourselves in between me an my music providers. I don't want you there and I can no longer easily play music on your HW which is all you are good for.
Figure it out!
Best answer by neptune650
One (or perhaps more) of my Plays (I have a blend of 3s and 1s) got in a messed up state. I had not been upgrading or anything, so not 100% sure why. I powered one of them down and low and behold the system came back to life.
The issue is that the interface knew something was wrong but did not really flag it as an "alarm" or bad condition. The iPhone app appeared to find the Plays with the WiFi. But the state that they were in (whether collectively or just one of them) was not highlighted as "suboptimal" which, it of course does when it can't find them at all.
The music interface only allowed the building of song lists. Not playing of anything. I finally realized none of the speakers were listed and tried bouncing my 3 (currently only one of those in this home) and everything fixed itself. The music interface then presents as normal.
Perhaps if Sonos was not so reliable, it would not be as frustrating, but it occurs to me weird stuff has happened before and it fixed itself.
I am a little put off that the SW changes appearance and presentation based on state. Wouldn't it be better to flag the "bad state" to the dummy (me) running the thing? Just my $.02.
Next time I will know, but I have never seen anything this perplexing with Sonos before.