Hi my name is Kris,
I am new to the forums so apologies if i use incorrect terminology etc.
Just got 2 play 1's and a play 5 the other day, very happy with them, however i have 2 issues which are confusing me.
1. I seem to have some 'greyed out tracks'? (1st photo attached) as you can see some songs show up and will play others do not, yes i have bought them and yes they work on my iphone within 'music' app and they are there in itunes. I seem to have quiet alot of them greayed out or i would hae re-saved a new playlist to try to rectify. Any ideas please???????
2. I updated some music on my iphone from my mac yesterday, (new playlists and albums) but they do not show up on the sonos app, I have tried re-indexing, but the app says "this will reindex" but then doesnt do anything, so the playlists dont show up??? Any ideas on this one?????? (the 2nd photo shows the playlists in my itunes app on phone but the 3rd image shows that they are not present in Sonos app where they should be. Yet when i search for the tracks individually i can find them!!!!!!!!!!!!
Any help would be most appreciated.