I have 3 sonos speakers in the house, all on the same network.
I primarily use Google Play Music from 2 android devices and cast to the Sonos kit.
I can play Google music from the Sonos Controller Desktop app on my windows laptop, but when trying to cast from my android device the sonos kit refuses to play anything.
The diagnostic logs from the desktop controller show the following:-
Thursday, 8 November 2018 - 6:56 PM Greenwich Mean Time : Dublin, London
Unable to play 'The Riverboat Song' - access is denied.
On the android device it shows:-
Music Playback Error
Could play the track that you requested.
But the track will play fine on the android device, and I have tried this using 2 different android devices.
I have submitted support diagnostics, the conf. number is:- 1117463352
Desktop controller version 9.2, build 46357250
Google Play Music version 8.16.7620-1.J
Play:5 software version 46.3-57250
Any assistance would be greatly appreciated.
Best answer by dmcclint9
"Something might have happened with your Google Play account. Would you remove Google Play from Sonos and add it back in, then log out of the Google Play app and log back in."
So I logged out of Google Play Music, removed the account from within Sonos, then signed back into both and am now listening to a song on Sonos that was cast from Google play music app......Good luck to everyone.