So yesterday I spent approximately 1 ½ hours attempting to move my Sonos Amp from the wifi network that it is currently on to a new one. For reference, the new network that I want to connect to is an Eero mesh which provides a much stronger signal to the location where the Amp is located.
Naively, I thought that switching would be a simple case of opening the S1 app on my Iphone, specifying the SSID for the new network and entering the network password. I must have tried the documented procedure more than 20 times, always ending up with the “Something went wrong!” message. I even tried connecting the Amp directly to my router via ethernet while running the setup procedure - still no success.
Can anyone provide insight into what I need to do to be able to connect the Amp to the new network? I managed, maybe 3 or 4 times, to get to a point where the S1 app asked for the credentials (network name/password) for the new network however for some reason the Amp was never able to connect. I did check that a friends phone was able to successfully connect to the new network using the same credentials that I gave to the S1 app.
It’s kind of crazy that what should be a simple thing proves to be so difficult and frustrating!
Best answer by Ken_Griffiths
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