Question

first time sonos setup and app say wireless password is wrong

  • 26 December 2019
  • 0 replies
  • 143 views

  • Contributor I
  • 0 replies

Hi Sonos community i had trouble setting my new sonos system so i thought i would share my experience so other wont do the same.

So this is the problem:

You have your brand new sonos system, try to set it up. Everything works fine until you have to enter your wifi password. The app tell you the wifi password is wrong but your are god dam sure you have the right password.

I have try a lot of things that i found in that forum but the solution was very simple. Sonos does not support 802.11n wifi.

How to deal with this ?

You will have to go to your router setting, go to your wireless setting and check the wireless mode. If it is in 11n only there is your problem ! You will have to change it to anything elese (i recommend 11bgn mixed).

After that you will have to factory reste your sonos device (google that), Reset your sonos app and start all over again.


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