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faulty playbase

  • 15 August 2021
  • 4 replies
  • 47 views

I picked up this play base from a friend who said it just stopped working, gave me it FOC, (he has far too much £££) I plugged it in & there’s no lights on the front but there’s an awful high pitched sound coming from within, doesn’t sound like it’s coming from the speakers. When plugged in for a 10mins the top surface is getting warm which I’d expect but nothing else. I’m sure it’s out of warranty & I’m not sure who to turn to. Any advice would be appreciated.

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Best answer by nik9669a 15 August 2021, 20:44

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4 replies

Userlevel 7
Badge +18

Try contacting Sonos support. Give them the serial number and see what they say. 

Yeah that was going to be my next port of call, cheers dude

Userlevel 7
Badge +22

Given your currency you could try https://sonosrepair.co.uk/ which is an unofficial repair place.

 

Cheers, I’ve sent them a message.