Ethernet Desktop PC will not connect to Wi-Fi Sonos speaker

  • 30 November 2021
  • 11 replies
  • 58 views

Hi,

I have a PC connected to the home network through the ethernet. I have a Sonos speaker connected to the same network through a wi-fi connection. The speaker is visible on the network when accessed from mobile devices or a PC on wi-fi but my main desktop PC cannot find the Sonos system/speaker using desktop controller or apps like Spotify.

Please help!


11 replies

Is your Ethernet using a different subnet or LAN?  If so, Sonos won’t be visible.  

What make/model of router is it? It could be blocking discovery traffic between network segments. 

The Ethernet and Wifi are on the same LAN - not sure what a subnet is!

Just one possibility:

https://support.sonos.com/s/article/688?language=en_US

Router is Asus RT-AX88U

 

Thank John - I have checked the Firewall - the fact that the speaker is visible to to other wi-fi devices seems to confirm it is getting access - tis only the PC that cannot see teh speaker

 

It’s the PC’s network interface we’re talking about. Try https://support.sonos.com/s/article/813

It’s the PC’s network interface we’re talking about. Try https://support.sonos.com/s/article/813

Thanks Ratty - yes I followed all this to no avail

 

you may check this article:

Asus RT and AX Series compatibility

 

you may check this article:

Asus RT and AX Series compatibility

 

Thank you - however the speaker connecting to the Router is not the problem or the PC connecting to the Router - it is the PC talking to the speaker!

 

There appears to be some evidence -- admittedly anecdotal -- that the RT-AX88U could be interfering with the forwarding of discovery traffic between segments. 

 

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