Error 1002

  • 28 February 2018
  • 3 replies

Hi, I’ve been experiencing a error with updating Sonos PLAYBAR and PLAY:1 in a specific room of my house and i have tried to reset them and nothing has worked.

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3 replies

My diagnostic number is 913323269
My diagnostic number is 913323269.
Userlevel 3
Badge +2
Hello Chatwig, it looks like your diagnostic reports are coming through corrupted. This is generally indicative of wireless interference and/or other network issues. I think it might be best that you get in touch with our support team via telephone.