Has this problem been seen anywhere else?
We have a number of installations where we have multiple, disparate SONOSnet installation in an apartment block (or Hotel).
They are all on a common ethernet network but have been set up as separate SONOSnet networks. This works fine - no interference problems on the wireless controllers (everything else is wired) even with 24 separate SONOS networks in one coverage area.
However...every now and then a controller seems to jump networks and start controlling someone else's hotel room - not ideal as you can imagine. I thought it was a fluke and spoke to SONOS but I have seen it three times noe. I thought the household ID was unique and that this was, essentially, impossible.
Last week however one Hotel room started playing music at 4.00 am - and no one was in the room and the only other guests were tucked up in bed (until the music started at full volume. Needless to say we had a somewhat unhappy hotel manager.
We use a single NAS drive for content. And before anyone asks - yes we have addressed the Performing Rights/Copyright issues.
Any similar issues please advise as I need to get to the bottom of this one - I still cannot think why the system can theretically do this.