I have an Amp, Playbar and Play 5 in different rooms. I never updated to S2 as I didn’t want to use 2 different apps. When I opened the Sonos App today, my amp is now gone. I can cast to it so I know it is still working, any thoughts as to why it disappeared from both my iphone app and desktop app?
Best answer by Corry P
View originalCould be a network issue. Try unplugging the Amp from power for about a minute and rebooting your router.
Could be a network issue. Try unplugging the Amp from power for about a minute and rebooting your router.
Thank you for the suggestion. Tried it but made no difference
You can try a factory reset of the Amp: https://support.sonos.com/s/article/1096?language=en_US
+18
Hi
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Are you still having this issue? If so, and if you have any WiFi boosters or extenders, please turn them off and test.
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