Hi. I was having a dialogue with Twitter support regarding dropouts, but it seems Twitter support is no longer. Your support pages don’t list any contact information for Australia, so I guess this is the place.
Since then, we have installed a Boost, which improved matters considerably. The Boost is in an area of a cafe where the wireless speakers are, and is connected via Ethernet. The Connect, which powers the ceiling speakers, is in a commercial kitchen area. We have been running fine for a few days, but today had a dropout for about 20 seconds. Thought I’d send a diagnostic to see if there’s anything obvious. This is a very hostile wireless environment, but any tips would be good. 1413116740. Thanks.