Answered

drop outs and delay when starting/skipping


Userlevel 1
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So when I start playing music or skipping tracks music seems to be instant on one or two speakers, then over a few seconds jumps to remaining speakers. Often it starts on all, but then cuts out on some before restarting

I have tried with Sonos net on and off, wiring one speaker or several, different combinations but to no joy.

I have submitted a diagnostic:292871884

My router is an asus rt ac86u.i only live in a flat and have great WiFi coverage. Also use ring, hue, smart things, which all work great.

Anyone got any suggestions?

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Best answer by GuitarSuperstar 11 May 2021, 20:53

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2 replies

Userlevel 7

Try disabling Airtime Fairness for both 2.4 and 5GHz bands in your router’s settings:
https://support.sonos.com/s/article/3668?language=en_US


Also try the solutions mentioned in this thread:

 

Userlevel 1
Badge +1

Thank you very much! Had to do a lot of the suggestions for it to work, but does appear to revolve around the router model.

Now fingers crossed it lasts.

Thanks again!