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Drop out on system

  • 25 August 2018
  • 1 reply
  • 67 views

Please help. Initial issues with drop out on two speakers, reset bridge and Sonos 5 (Gen1) but no fix. Nothing else has changed in the house.

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Submitted diagnostics report 496258094
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Best answer by Stanley_4 25 August 2018, 20:02

The Bridge is the likely suspect here, the power supply is a common failure.

Unplug the Bridge, temporarily run an Ethernet to another speaker and see if things work better. If they do a replacement power supply is easy to find either locally or on Amazon.
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The Bridge is the likely suspect here, the power supply is a common failure.

Unplug the Bridge, temporarily run an Ethernet to another speaker and see if things work better. If they do a replacement power supply is easy to find either locally or on Amazon.