Answered

Don't know Sonos account name on my system!

  • 15 May 2018
  • 2 replies
  • 1097 views

Hi there i have the very recent problem of my playbar and speakers in my living room no longer being connected to my sonos controller . My daughter has signed in to the sonos account,in her name so i can't update or add player as i don't know her username or password(she has forgot!) Can i add a sonos account in my name and take her off of the main account,which should have been in my name in the first place!..Thanks
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Best answer by jgatie 15 May 2018, 18:26

See this link for account handling:

https://support.sonos.com/s/article/3427?language=en_US

You will find help for changing accounts, resetting passwords, etc.
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2 replies

See this link for account handling:

https://support.sonos.com/s/article/3427?language=en_US

You will find help for changing accounts, resetting passwords, etc.
Thank you