Disconnected room

  • 22 December 2016
  • 1 reply
  • 235 views

A room keeps dropping from my IOS app, then just starts playing without being located in the app. I've tried all the steps recommended in the community, including restarting router, upgrading app, changing channel, etc.

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1 reply

Userlevel 7
Badge +20
A room keeps dropping from my IOS app, then just starts playing without being located in the app. I've tried all the steps recommended in the community, including restarting router, upgrading app, changing channel, etc.

Please send in a diagnostic report when the speaker is connected and another one when the speaker is not. Then reply with the confirmation numbers and I'll take a look.