crackle/static sound on my sonos one

  • 17 November 2021
  • 5 replies
  • 114 views

Hi there my diagnostic number is 1016132053


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5 replies

Can you describe what “cra” means, and what the forum moderators should be looking for in your diagnostic?

Sorry, meant to say crackle/static sound on my sonos one. Thanks 

I would perhaps first try it plugged into a different power outlet. Sometimes ‘noise’ can come from an outlet, or extension lead/multi-plug etc.

 

Wait er…It’s coming through … I’m getting… ‘my Sonos One isn’t working with Alexa’ .. or something similar ha ha 😂

Sorry, meant to say crackle/static sound on my sonos one. Thanks 

I’ve also seen rare cases of wifi interference being involved, most specifically from nearby, perhaps unshielded, power supplies adding to the issue.