I've been using sonos for over a year now, and it was working great until this christmas(2018). I think something happened when I updated sonos and clicked auto update on a choice.
After the update, when I was going to set the mood with music, I weren't able to start songs from 'TuneIn'.
After that I tried different ways of startings songs, from the device, from spotify and from TuneIn. TuneIn never works anymore. And it seems like I'm able to start songs by adding them to the que, or chosing them durectly from a device.
The second problem is, if I'm able to start a song, I won't be able to pause it, stop it or skip it with the Controller App on the phone or PC. The choices are greyed out, even when I'm able to start a song.
Third probelm is controlling the volume does not always work properly, especially when I'm gouping my units. I'm not able to controll the individual units when gruped.
I got 4 sonos ONE. No matter which i choose i get the same problem or if i group them.
I've tried to restart all the deviced at the same time for 5 minutes. And today I tried to resett the units and the controller application. Both atempts resulted in no change.
And there is nothing showing in the error log.
I'm starting to think that the update broke my units, and they don't work properly any more.
This goes for all my units.
Is it possible that this could be caused by the network? The only change I've done to it is to fw update it.
I've send the diagnostics and got this ref number: 1361946626
Anyone had the same issue or similar issue?