Control Issues

  • 18 December 2018
  • 1 reply
  • 101 views

I have one speaker/room that sometimes doesn't show up in my Android app or if it does it doesn't respond to my commands. No issues when using an iPad.

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1 reply

Userlevel 7
Badge +20
Hi, not to worry, we can sort this out. You may be able to resolve this by simply restarting your router (unplug for 10 seconds). If that does not help, then this is likely due to WiFi interference.
Still no luck? Following any occurrence of this issue, please submit a diagnostic and respond with the confirmation number. This way we can identify the cause. Many thanks in advance.